This two-day workshop helps service professionals master the skills to build trust, connect with customers, and confidently lead every service call.

Day two dives into emotional intelligence, explaining work in clear terms, asking better questions, and earning trust without pressure. Full knock-to-close roleplay brings it all together to help techs feel what trust-based communication looks like in action.

This two-day workshop is designed to help HVAC professionals identify duct issues, accurately measure and size duct systems, and dispel common myths. By understanding the importance of proper duct design, participants will learn how to dramatically reduce the time spent solving problems while increasing comfort and lowering utility costs for customers.

This two-day retrofit training is built to help technicians master the critical steps of installing new systems the right way, focusing on best practices that are often missed and can lead to premature system failure, costly callbacks, and unhappy customers. Technicians will gain hands-on instruction in proper evacuation, charging, and system setup, while also learning how to effectively communicate with both the salesperson and homeowner to ensure accurate installations and confident, satisfied clients.

This two-day workshop provides HVAC professionals with the knowledge and skills to confidently service and troubleshoot heat pump systems. Participants will learn how heat pumps operate in heating, cooling, and defrost modes, explore key components, and apply proper refrigerant charging techniques. The training also covers defrost system function, common electrical issues, thermostat wiring, and electrical heat kit sizing. Walk away with practical tools to diagnose and repair heat pump systems more effectively.

Achieve maximum success when you create your own team of superstars with help from our expert instructors.