GO TIME

BEST INSTALL PRACTICES WORKSHOP
2026-11-02 - 2026-11-06, 2026-12-14 - 2026-12-18 | Go Time Lab, 1500 Central Park Dr, Hurst, TX, 76053, United States
This course is designed to cover the critical aspects of retrofitting new systems, focusing on best practices that are often overlooked and lead to premature system failure and callbacks. The training emphasizes communication with the salesperson and homeowner to ensure accurate installations and happy clients.
Throughout the course, students will develop confidence and learn essential installation techniques, reducing the need for extended field training and minimizing potential bad habits. They will complete tasks using common materials and perform both up-flow and horizontal installations.
The curriculum includes training in electrical skills, refrigerant charging, recovery, evacuation, brazing, pressure testing, and basic HVAC operations.
Day 1: Introduction and System Operations

Introduction to the course and expectations
Safety protocols and procedures
Overview of essential tools of the trade
Understanding components and system operations

Day 2: Electrical Skills and Refrigerant Recovery

Safe practices in electrical systems
Refrigerant recovery procedures
Drains and drain pan installation
Line sets and brazing techniques

Day 3: Pressure Testing and Install Design

Pressure testing and system evacuation procedures
Equipment verification and quality checks
Introduction to system design for proper installation

Day 4: Hands-on System Installation

Installation of systems in up-flow and horizontal orientations
Start-up operations and system testing
Duct materials and duct sealing techniques

Day 5: System Verification and Communication Skills

Verification of system operations for efficiency
Airflow comprehension and optimization
A.R.E. process for installers (Customer-focused, Accuracy, Reliability, Efficiency)
Effective homeowner communication strategies

Darryl Otto
This Technician Whisperer is equipped with an innate ability to translate your vision and synchronize your techs so that they’re playing like a well- oiled team, resulting in consistency, efficiency, and harmony.

SUPERIOR SALES WORKSHOP
2026-11-04 - 2026-11-06
Are you running your business and taking sales calls? No matter what industry you’re in, selling is a crucial skill that shouldn’t be restricted. Having a salesperson with the ability to sell effectively can mean the difference between becoming wildly successful or just getting by.
The Superior Sales Workshop is perfect for any trade personnel who are ready to advance to the next level, owners or managers who want to train their teams to achieve new growth, and new sales personnel who want to acquire success faster.
Throughout this course, attendees will learn four key values that will elevate their sales experience: Connect, Assess, Recommend, and Execute.
Day 1 What’s in Your Toolbox?

Tools of the trade
Understanding the Industry
Hone your ability to connect & communicate
Embrace the roles of mentor and perpetual student
Collaborate in small groups to enhance learning
Learn how to establish trust with customers
Develop a positive mindset
Understand the impact of appearance on success
Clarify your motivations, know your why
Unlock and engage your full potential through activities that reinforces the day’s lessons

Day 2 The secrets to assessing the person and the projects

Master the skill of active listening
Learn to truly understand your customers’ needs
Craft a compelling value statement
Develop and ask consistent questions
Overcoming potential objections before they arise
Worksheets structured to solidify your learning
Remove the binders, understanding a deeper meaning behind your questions
Recommending options with confidence
Building a quote that delivers value
Airflow expertise
What about home performance

Day 3 Don’t Be Average

Achieving success throughout the process
Assume the YES, a cultivated mindset
Executing the Hollywood Climax
Worksheet that reflects on your actions and motivations
Role play, presenting multiple options
Understanding the competition
Why 2% succeed and 98% don’t, exploring the factors that lead to success or failure
Understand the importance of metrics in sales, know your numbers
The psychology behind why do customers buy

Charles Morales
Chuck infuses knowledge and a superior eagerness into every student.

HEATING SYSTEMS WORKSHOP
2026-11-30 - 2026-12-04
Our Heating Systems Workshop tunes the tech by building their confidence to understand, troubleshoot, and correctly diagnose a heating system the first time.
Students will experience live workshops and hands-on training in our state-of-the-art lab. The low student-to-instructor ratio ensures more personalized learning, enabling students to learn more and faster. This unique approach helps our course stand out from others.
Students will receive comprehensive instruction covering theory, operational principles, service procedures, venting, safety, and troubleshooting skills. This includes both gas and electric sequence operation and tune-up procedures. In the lab, students will gain knowledge in all areas of gas furnace operations, including system and component testing. They will also learn to systematically troubleshoot, repair, and perform maintenance on heating systems.

Day 1: Fundamentals and Safety

Proper tune-up techniques (review furnace tune-up checklist)
Gas safety control and measures
Fundamental safety theory and troubleshooting
Best practice gas piping techniques
Testing for proper ground (live demonstration)

Day 2: Gas Furnace Operations

Learn a step-by-step sequence of operation
How to properly adjust gas pressures
How to clock the meter to measure gas flow rates
Understanding functions of control boards.
Diagnosing combustion vent issues to ensure safety and efficiency
How to measure and interpret temperature rise
Hands on lab training

Day 3: Advanced Techniques

Learn techniques for cold weather charging
Understanding the principles of electric heat systems
Understanding the defrost cycle
Identify and troubleshoot defrost failure

Day 4: Customer Service and Add-Ons

Learn and apply the principles of C.A.R.E. process
Understanding the important of the “The four toolboxes of a Master Trade”
Learn strategies for presenting with the gas heating transitional statement
Learn strategies for presenting and offering add-on heating solutions

Day 5: Heat Exchangers and Lab Training

Why heat exchangers fail
Identifying most common areas for defects
4-step process to present your findings to the customer
Lab training

Charles Morales
Chuck infuses knowledge and a superior eagerness into every student.

BUILD AN HVAC BASIC MAINTENANCE & BASIC SERVICE TECH WORKSHOP
2026-11-30 - 2026-12-11
This 11-day journey is packed with hands-on-learning and expert instruction covering everything from fundamentals skills to empowering technicians to excel in their craft. The curriculum covers fundamental skills, advanced diagnostics, and essential life skills crucial for success in the field.
Day 1: Introduction and Fundamentals

Introduction to the class and learning expectations
Safety protocols
Fundamentals of heat transfer and refrigeration theory
Identification of components and piping
Understanding saturation, superheat, and subcooling

Day 2: Metering Devices and Refrigeration Cycle

Introduction to life skills: integrity and professionalism
Types of metering devices and proper charging techniques
Drawing and explaining the refrigeration cycle
Lab rules and expectations
Troubleshooting refrigerant issues

Day 3: Air Conditioning Tune-Up and Heat Pump Cycle

Introduction to life skills: customer communication
Air conditioning tune-up procedures
Understanding the heat pump cycle
Effects of airflow on refrigerant charge
Before and after maintenance documentation

Day 4: Electrical Safety and Troubleshooting

Introduction to life skills: equipment care
Electrical safety precautions
Reading and interpreting electrical diagrams
Proper use of electrical meters
Troubleshooting electrical components

Day 5: Advanced Electrical Skills

Introduction to life skills: goal setting
Drawing detailed electrical diagrams
Troubleshooting compressor and electrical circuit issues
Maintenance techniques and best practices

Day 6: Electric Heat Strip and Wiring Techniques

Introduction to life skills: teamwork and collaboration
Understanding electric heat strip components
Hands-on wiring exercises
Confidence-building activities

Day 7: Low Voltage Systems and Fan Motor Troubleshooting

Introduction to life skills: aiming high
Troubleshooting low voltage systems
Measuring amperage
Hands-on fan motor troubleshooting

Day 8: Customer Engagement and Service Excellence

Introduction to life skills: attitude and professionalism
Exceeding customer expectations
Role-playing customer interactions
Effective communication strategies

Day 9: Continued Skills Development and Assessment

Continued low voltage troubleshooting
Hands-on soldering and copper work
Student assessment and feedback
Presenting membership options to customers

Day 10: Gas Furnace Diagnostics and Testing

Step-by-step gas furnace tune-up procedures
Understanding gas furnace components and safety precautions
Diagnosing and troubleshooting common issues
Gas manifold pressure testing

Day 11: Graduation and Reflection

Graduation ceremony
Recap of key learnings and achievements
Excitement for applying newfound knowledge in the field

Darryl Otto
This Technician Whisperer is equipped with an innate ability to translate your vision and synchronize your techs so that they’re playing like a well- oiled team, resulting in consistency, efficiency, and harmony.
