This 11-day journey is packed with hands-on-learning and expert instruction covering everything from fundamentals skills to empowering technicians to excel in their craft. The curriculum covers fundamental skills, advanced diagnostics, and essential life skills crucial for success in the field.

Day 1: Introduction and Fundamentals

• Introduction to the class and learning expectations
• Safety protocols
• Fundamentals of heat transfer and refrigeration theory
• Identification of components and piping
• Understanding saturation, superheat, and subcooling

Day 2: Metering Devices and Refrigeration Cycle

• Introduction to life skills: integrity and professionalism
• Types of metering devices and proper charging techniques
• Drawing and explaining the refrigeration cycle
• Lab rules and expectations
• Troubleshooting refrigerant issues

Day 3: Air Conditioning Tune-Up and Heat Pump Cycle

• Introduction to life skills: customer communication
• Air conditioning tune-up procedures
• Understanding the heat pump cycle
• Effects of airflow on refrigerant charge
• Before and after maintenance documentation

Day 4: Electrical Safety and Troubleshooting

• Introduction to life skills: equipment care
• Electrical safety precautions
• Reading and interpreting electrical diagrams
• Proper use of electrical meters
• Troubleshooting electrical components

Day 5: Advanced Electrical Skills

• Introduction to life skills: goal setting
• Drawing detailed electrical diagrams
• Troubleshooting compressor and electrical circuit issues
• Maintenance techniques and best practices

Day 6: Electric Heat Strip and Wiring Techniques

• Introduction to life skills: teamwork and collaboration
• Understanding electric heat strip components
• Hands-on wiring exercises
• Confidence-building activities

Day 7: Low Voltage Systems and Fan Motor Troubleshooting

• Introduction to life skills: aiming high
• Troubleshooting low voltage systems
• Measuring amperage
• Hands-on fan motor troubleshooting

Day 8: Customer Engagement and Service Excellence

• Introduction to life skills: attitude and professionalism
• Exceeding customer expectations
• Role-playing customer interactions
• Effective communication strategies

Day 9: Continued Skills Development and Assessment

• Continued low voltage troubleshooting
• Hands-on soldering and copper work
• Student assessment and feedback
• Presenting membership options to customers

Day 10: Gas Furnace Diagnostics and Testing

• Step-by-step gas furnace tune-up procedures
• Understanding gas furnace components and safety precautions
• Diagnosing and troubleshooting common issues
• Gas manifold pressure testing

Day 11: Graduation and Reflection

• Graduation ceremony
• Recap of key learnings and achievements
• Excitement for applying newfound knowledge in the field

Darryl Otto

This Technician Whisperer is equipped with an innate ability to translate your vision and synchronize your techs so that they’re playing like a well- oiled team, resulting in consistency, efficiency, and harmony.