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Build an HVAC Basic Maintenance & Basic Service Tech
12 available

Become a Basic Maintenance or Basic Service Tech in this 11-day course with hands-on training in a small group with a Master Trainer. Upon completion, Technicians will be ready for their EPA exam.

Becoming a skilled technician in today’s world is not enough. Technicians also need a wide range of skills that aren’t typically taught in technical training. Throughout this Go Time Success Group workshop, future techs will gain technical knowledge, life skills, how to work as a team, customer service (no slick willy talks here), building customer loyalty, and the importance of doing it suitable for the company, family & customer.

Customers frequently judge a technician by appearance, attitude, and smell, affecting their perceived ability to perform the work properly. At Go Time Success Group, we promise your techs will return with knowledge and a new fire in their belly, which will lead to an explosion of energy and productivity!

Our 11-Day Curriculum:

Day 1

  • Introduction to the class
  • Learning expectations
  • Safety
  • Fundamentals of heat transfer
  • Identifying components, piping, and refrigerant theory
  • Saturation, super-heat, and sub-cool

Day 2

  • Life skills – integrity, how to value ourselves & to do it right
  • Types of metering devices
  • Proper charging techniques
  • Each student draws and explains the entire refrigeration cycle and components
  • Lab rules and expectations of data requirements needed
  • Lab time – evaluate refrigerant charge
  • Refrigerant troubleshooting techniques

Day 3

  • Life skills – one of Ben’s commandments
  • Air conditioning tune-up procedure
  • How to properly clean & check the indoor and outdoor systems
  • Heat pump cycle, including reversing valve, liquid line filter drier, and metering devices
  • Airflow affects on a refrigerant charge
  • Before and after pictures to show customers
  • Lab time

Day 4

  • Life skills – take care of your tools and vehicle
  • Electrical safety
  • Draw a 14-SEER outdoor unit electrical circuit
  • Rules to read or draw an electrical diagram
  • Identify electrical symbols
  • How to use an electrical volt, ohm, and amp meter
  • Properly check all electrical components including capacitor and contactor
  • Lab time – rewire condensing units
  • How to check for loose connections, breaker sizes, or signs of trouble

Day 5

  • Life skills – how to properly set goals
  • Draw electrical diagram
  • Include start capacitor and start relay
  • Label all parts with the complete legend
  • Troubleshooting electrical circuits
  • Compressor windings
  • Troubleshooting compressors
  • Lab time
  • Gold talk maintenance techniques

Day 6

  • Life skills – being a team player
  • Draw an electric heat strip schematic
  • Electric heat strip theory
  • Electric heat strip components
  • Wire electrical heat kit
  • 2nd part – wire heat kit blindfolded (always fun and builds confidence)
  • Lab time

Day 7

  • Life skills – shoot for the stars
  • Low voltage
  • Intro to troubleshooting low voltage
  • Measuring low voltage amperage
  • Lab time
  • Low voltage wiring
  • Troubleshooting & removing the fan motor and fan blades

Day 8

  • Life skills – attitude and who we are
  • How to exceed customer expectations
  • Go Time Success Group’s C.A.R.E. process
  • Role play – maintenance call
  • Connecting with the customer

Day 9

  • Life skills
  • Continue low voltage troubleshooting
  • Touch use and safety
  • Soldering techniques with hands-on
  • Copper swaging, de-burring, and sanding
  • Lab time
  • Student assessments
  • Membership agreement – how to present to the customer
  • Offering options

Day 10

  • A step-by-step gas furnace tune-up
  • Gas furnace transformers, safeties, relays, and components
  • Importance of checking for proper grounding
  • Diagnosing voltage board
  • Troubleshoot negative pressure switch
  • Gas furnace diagnostics
  • Gas manifold pressure testing
  • Lab time

Day 11

  • Gold talk – a recap of 10 days
  • 9:00 am CST zoom live to show what students have learned to their managers
  • Graduation!

Darryl Otto

This Technician Whisperer is equipped with an innate ability to translate your vision and synchronize your techs so that they’re playing like a well- oiled team, resulting in consistency, efficiency, and harmony.

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