7-STAR CSR with Angie Snow
In our industry, 5-star customer service is the expected standard. But what if your CSRs and dispatchers could confidently win over your customers and maximize every opportunity with 7-star customer service?
That would mean:
Empowered CSR’s
More Booked Calls
Higher
Tickets
Increased Revenue
Devoted Customers
8
Modules
13+
Hours of Content
48
Training Videos
Why be 5-Stars when you could be 7-Stars?
In this online course, your CSRs and Dispatchers will learn and practice the “7-Star CSR” process to improve their customer service performance on inbound and outbound calls. They will learn how to prioritize calls, de-escalate upset customers, overcome objections, and offer win-win solutions.
Register today and begin your journey to becoming a 7-star CSR!
After registering you will receive an email with instructions to log-in to Go Time University to begin your course!